Casinova Cookie Notice
This Cookie Notice explains how Casinova may use cookies, browser storage, pixels, scripts, device identifiers and similar technologies when users visit the platform, access an account, play casino games, make payments or interact with promotions.
These technologies help Casinova provide secure account access, remember user preferences, maintain casino sessions, support payments, measure technical performance and detect suspicious activity.
This notice should be read together with the Casinova Privacy Notice, Terms and Conditions, Bonus Terms and Responsible Gaming information.
What Cookies Are
Cookies are small files stored on a browser or device when a user visits a website. They may contain a session reference, preference setting or limited technical identifier.
Casinova may also use technologies that perform similar functions, including:
- Local browser storage
- Session storage
- Pixels and web beacons
- Tags and scripts
- Device identifiers
- Authentication tokens
- Embedded provider tools
These technologies do not normally contain complete passwords or full payment details.
Why Casinova Uses Cookies
Casinova may use cookies and similar tools to operate the platform and understand how its services are being used.
- Maintain secure account sessions
- Remember language and currency settings
- Support deposits and withdrawals
- Launch casino and live dealer games
- Protect accounts from unauthorized access
- Store cookie preferences
- Identify technical errors
- Measure platform performance
- Improve navigation
- Measure promotions where permitted
Main Cookie Categories
| Category | Main Purpose |
|---|---|
| Essential cookies | Support login, security, payments and core platform functions |
| Preference cookies | Remember language, currency, display and communication choices |
| Analytics cookies | Measure navigation, errors, loading times and technical performance |
| Security cookies | Help identify suspicious sessions, fraud and unauthorized activity |
| Marketing cookies | Support campaign measurement and relevant promotions where permitted |
Essential Cookies
Essential cookies are required for important Casinova account, payment and gaming functions.
They may help to:
- Keep users signed in during an active session
- Protect account and cashier pages
- Remember verification status
- Support deposits and withdrawals
- Maintain casino game sessions
- Store consent choices
- Prevent repeated form submissions
- End expired sessions
Blocking essential cookies may prevent login, payment processing or casino services from working correctly.
Login and Session Technologies
Login cookies help Casinova recognise an authenticated account after a user signs in.
They may support:
- Secure movement between account pages
- Access to cashier and settings
- Session continuity
- Detection of unusual login activity
- Password recovery procedures
- Automatic session expiry
Users should sign out after using Casinova on a shared or public device and should not save credentials where another person can access them.
Security and Fraud-Prevention Cookies
Security technologies may help Casinova protect accounts, balances, transactions and gaming activity.
They may assist in detecting:
- Unauthorized login attempts
- Account takeover
- Suspicious devices or sessions
- Duplicate or connected accounts
- Payment misuse
- Promotion abuse
- Automated or prohibited software
- Attempts to bypass account restrictions
Security identifiers may be reviewed together with account, payment and gaming records when suspicious activity is investigated.
Payment Cookies
Cookies and related technologies may support communication between Casinova and external payment providers.
They may help to:
- Maintain a secure cashier session
- Remember the selected payment route
- Prevent duplicate transaction submissions
- Identify failed payments
- Support fraud checks
- Confirm whether a transaction was completed
Payment providers may use their own technologies when users interact with cards, online banking, electronic wallets, vouchers or cryptocurrency services.
Preference Cookies
Preference cookies help Casinova remember choices made during an earlier visit.
These choices may include:
- Preferred language
- Selected account currency
- Display settings
- Recently viewed games
- Cookie choices
- Communication preferences
- Accessibility settings
Deleting preference cookies may return these options to their default settings.
Analytics Cookies
Analytics technologies help Casinova understand how users navigate the website and where technical improvements may be needed.
Analytics information may include:
- Pages viewed
- Time spent on a page
- General navigation paths
- Buttons and features used
- Browser and device category
- Loading times
- Error messages
- General traffic source
- Visits to casino sections
This information may be used to improve layout, compatibility, navigation and website performance.
Performance Technologies
Performance cookies may collect information about loading speed, game launch failures and other technical issues.
They may help Casinova:
- Identify slow-loading pages
- Detect failed game launches
- Review browser compatibility
- Improve mobile performance
- Measure the effect of technical updates
- Resolve recurring error messages
Casino Game Technologies
Casino software providers may use cookies, session references or embedded tools to launch and maintain games.
These technologies may support:
- Game loading
- Round continuity
- Display settings
- Technical error reporting
- Settlement records
- Connection recovery
- Provider security controls
Blocking these technologies may prevent a game from loading correctly or reconnecting after an interruption.
Live Casino Technologies
Live dealer tables may use additional technologies to maintain video streaming, table access, betting timers and round information.
- Live video delivery
- Table-session continuity
- Betting-window display
- Accepted wager records
- Connection recovery
- Technical dispute records
Promotion and Campaign Cookies
Promotional technologies may help Casinova understand whether a bonus, free-spin offer, tournament or VIP campaign was displayed or activated.
They may be used to:
- Remember that an offer was shown
- Record a referral source
- Measure visits to promotion pages
- Support eligibility checks
- Prevent repeated promotional displays
- Measure campaign performance
Bonus balances and wagering progress are normally maintained through account systems rather than browser cookies alone.
Marketing Cookies
Marketing technologies may support campaign measurement and the display of more relevant promotional content where permitted.
They may be used for:
- Campaign attribution
- Audience measurement
- Promotion-performance reporting
- Advertisement frequency controls
- Relevant casino offers
Optional marketing technologies may require consent or another valid permission depending on the privacy rules that apply.
Session and Persistent Cookies
| Technology Type | Typical Duration |
|---|---|
| Session cookie | Usually expires when the browser session ends |
| Persistent cookie | Remains for a defined period or until deleted |
| Local storage | May remain until cleared through browser settings |
| Security identifier | May remain for the period needed to protect accounts and detect suspicious activity |
The exact duration depends on the purpose of the technology, user choices and platform security requirements.
First-Party Cookies
First-party cookies are placed directly by Casinova or on its behalf through the Casinova website.
They may support:
- Account login
- Session management
- Cookie preferences
- Website navigation
- Security controls
- General analytics
- Casino access
Third-Party Cookies
External providers may use cookies or similar technologies when supporting Casinova services.
These providers may include:
- Payment processors
- Identity-verification providers
- Casino game suppliers
- Live casino providers
- Analytics services
- Fraud-prevention providers
- Customer-support services
- Campaign-measurement providers
Third-party providers may control their own privacy and cookie practices when users interact directly with their services.
Cookie Consent
Casinova may display a cookie banner or preference tool when a user first visits the platform or when earlier choices need to be renewed.
Available controls may allow users to:
- Accept optional cookies
- Reject non-essential cookies
- Select individual categories
- Save customised choices
- Change an earlier decision
Essential cookies may remain active because they are required to provide requested account, security, payment and gaming functions.
Changing Cookie Preferences
Users may be able to change cookie choices through an available preference tool or browser settings.
Browser controls may allow users to:
- Delete existing cookies
- Block new cookies
- Block third-party cookies
- Clear local storage
- Allow cookies only for selected websites
- Delete website data when the browser closes
Deleting cookies may sign a user out, remove saved settings or cause Casinova to request cookie preferences again.
Mobile Browser Controls
Mobile devices may provide controls for browser storage, permissions, advertising identifiers and tracking preferences.
Users may be able to manage:
- Browser cookie settings
- Stored website data
- Location permissions
- Advertising identifiers
- Cross-application tracking controls
- Notification permissions
Restricting selected permissions may affect account, cashier or casino functionality.
Effects of Blocking Cookies
| Blocked Technology | Possible Effect |
|---|---|
| Login cookies | The user may be signed out or unable to access account pages |
| Security cookies | Additional verification may be required |
| Payment cookies | Deposits or withdrawals may not function correctly |
| Game technologies | Casino or live dealer games may fail to load |
| Preference cookies | Language, currency and display choices may not be remembered |
| Analytics cookies | Casinova may receive less information about technical performance |
| Marketing cookies | Promotions may be less relevant and campaign measurement may be limited |
Cookie Data and Personal Information
Cookie information may be treated as personal information when it can be linked to a user, account, browser or device.
Cookie data may be considered together with:
- Account records
- Login history
- Device information
- Approximate location
- Payment-security data
- Casino activity
- Promotion participation
- Customer-support records
Further information about personal-data processing is available in the Casinova Privacy Notice.
Retention of Cookie Data
Cookie and similar technology data may be retained for periods that reflect its purpose.
Retention may depend on:
- Whether the cookie is session-based or persistent
- Whether it supports account security
- Whether user consent remains valid
- Whether information is needed for fraud prevention
- Whether analytics data has been aggregated
- Whether recordkeeping requirements apply
Security of Cookie Information
Casinova may use technical and organisational controls intended to protect session and cookie information from unauthorized use.
- Secure session management
- Restricted access to technical information
- Monitoring for suspicious activity
- Protected transmission where appropriate
- Session expiry and logout controls
- Security standards for external providers
Users should keep browsers updated, avoid unknown links, protect their devices and sign out after using Casinova on a shared computer, phone or tablet.
Changes to This Cookie Notice
Casinova may update this notice when technologies, service providers, legal requirements or platform features change.
The current version should be published on the platform. Users should review it periodically to understand how cookies and similar technologies are being used.
Cookie Questions
Questions about this Cookie Notice or available cookie controls can be submitted through the customer-support options provided by Casinova.
Passwords, one-time security codes and complete payment details should not be included in a support request.
Frequently Asked Questions
Final Cookie Reminder
Essential cookies help Casinova provide secure account, payment and casino functions.
Optional analytics, preference and marketing technologies may be managed through available platform, browser or device controls.
Blocking or deleting cookies may affect login, saved settings, payment sessions and casino games.