Casinova Casino Login for Canadian Players

Registered players can access their Casinova account with the email address and password used during registration. After signing in, the account area provides access to games, payments, promotions, personal settings and customer support.

Always check that you are using the official Casinova website before entering your login details. Avoid signing in through links received from unknown senders.

How to Log In

1. Open the Casinova website.
2. Select the login option in the main menu.
3. Enter the email address linked to your account.
4. Enter your password.
5. Check the details and submit the form.

Once the details are accepted, the account dashboard will open. From there, you can view your balance, manage payment methods, open the game lobby and update account settings.

Forgotten Password

Use the password recovery option on the login page if you cannot remember your password. Enter the email address linked to the account and follow the instructions sent to your inbox.

If the message does not appear, check the spam or junk folder. Only use the most recent recovery link, as older links may stop working after a new request is made.

Create a new password that is not used for email, banking or other online accounts.

Login Problems

Most login issues are caused by a typing mistake, an incorrect email address or an expired password reset link. Check the following before contacting support:

• Make sure the correct email address is entered
• Check whether Caps Lock is turned on
• Remove spaces before or after the password
• Confirm that the internet connection is stable
• Use an up-to-date browser
• Clear the browser cache if the page does not load correctly

Several unsuccessful login attempts may temporarily restrict access. Wait before trying again or contact support if the account remains unavailable.

Mobile Login

Casinova can be accessed through a mobile browser on supported iOS and Android devices. A separate application is not required. The same account details used on desktop can be used on a phone or tablet.

• Open the official website in a mobile browser
• Select the login option from the menu
• Enter your email address and password
• Sign out after using a shared device

Use a private device and a protected internet connection when opening the account or managing payments.

Account Security

Keep your login details private and review unfamiliar account activity as soon as possible.

• Use a unique password
• Do not share passwords or verification codes
• Avoid links from unknown emails or messages
• Do not save login details on public computers
• Sign out after each session on a shared device
• Contact support if you notice unfamiliar activity

Casinova support should not ask for your complete password. Do not send passwords or full payment details through live chat or email.

Account Verification

Identity verification may be required to confirm account ownership or process certain payments. Requested documents can include proof of identity, proof of address or confirmation that a payment method belongs to the account holder.

The information in the account should match the details shown on the submitted documents. Incorrect or outdated information can delay verification.

Customer Support

Support is available for login issues, password recovery, verification questions and account access problems.

• Live chat available 24/7
• Email support available
• Help centre with common account questions
• No telephone support is currently listed

When contacting support, provide the email address linked to the account and a clear description of the issue. Do not include your password or complete payment information.

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